Connect your payout method
Navigate to Dashboard → Earnings → Connect payouts. We use secure payment processors for KYC verification and bank transfers.
Have your government-issued ID and bank account details ready. The verification process typically takes 1-2 business days.
- Go to Dashboard → Earnings → Payout Settings
- Select your country and payment method
- Enter bank account details or connect payment processor
- Upload required verification documents
- Wait for KYC approval (1-2 business days)
Understanding payment holds and releases
When a practitioner books your session, payment is held in escrow (HOLD_L1). After the session completes successfully, the hold transitions to HOLD_L2 and funds are released 24 hours later if no disputes are filed.
If a dispute is filed, funds remain locked until resolution. If the dispute is approved (refunded to practitioner), you won't receive payment. If rejected, the hold extends by 24 hours before release.
- Session booked: Payment held in escrow (HOLD_L1)
- Session completed: Hold transitions to HOLD_L2
- 24 hours later: Funds released to your wallet (if no disputes)
- Dispute filed: Funds locked until resolution
- Dispute resolved: Funds released or refunded based on outcome
Withdrawing your earnings
Once funds are released to your wallet, you can request a withdrawal. Go to Wallet → Withdraw and enter the amount and bank details.
Withdrawal requests require admin approval for security. Approved withdrawals typically process within 2-3 business days. Rejected withdrawals are refunded to your wallet immediately.
- Navigate to Profile → Wallet → Withdraw
- Enter withdrawal amount (must be less than or equal to wallet balance)
- Select bank account or enter new bank details
- Submit withdrawal request (status: PENDING)
- Wait for admin approval (usually within 24 hours)
- Funds transferred to your bank account (2-3 business days after approval)
Platform fees and net earnings
StudyAny charges a platform fee on each booking. This fee is deducted before funds are released to your wallet, so the amount you see is your net earnings.
Platform fees help maintain the platform, provide customer support, handle disputes, and ensure secure transactions. Fee percentages vary by transaction type and are displayed before you accept bookings.
Tax reporting
You're responsible for reporting your earnings to tax authorities. StudyAny provides transaction history and earnings reports that you can download from Dashboard → Earnings → Reports.
For tax purposes, keep records of all payouts and platform fees. Consult a tax professional for advice specific to your situation.